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Marriott International

Engaged Employer

Marriott International reviews

3.9

71% would recommend to a friend

(18,834 total reviews)
avatar

Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,834 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Nov 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Good benefits, cheap 5 star hotels stays, good colleagues

Cons

Bullying and aggressivity allowed and done without punishment by executive management, complaints about executive management are just deleted or ignored, expressing opinions leads to disciplinary, no prospect to advance unless you´re one of their national or you lick butts, too much politics and too many lies, too many chiefs, very ignorant and sad environment, I´ve seen so many people getting a nervous breakdown and crying, even the GM herself can get mean like in primary school, there were times where 10% of the employees resigned in one single week, even in one department of 7 people where they had 6 managers over 2 years, after the new manager felt he couldn't cope with them knowing more than him,he bullied them and 6 people resigned within one year....all departments are just the same there...people were congratulating each other once they know they will be leaving....associate surveys are hidden and don't lead to any changes and managers have a go with people simply to push them to leave...professionalism and manners of executive management are rather low level......and it goes on and on and on, an article in a local paper was even written about the mess in that place.....just do your self a favour and stay away!

2.0
Jul 13, 2018

CEC Cork

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good environment, interesting job, nice people, easy to be hired, good training

Cons

Starting in the call centre the pay is very low, totally out of market compared to other companies nearby. The management is totally unprepared, supervisors do not listen at all. The system to assign incentives is totally unfair, there are people taking 80 calls per day who do not reach incentives and people taking 30 calls in a different market taking big incentives. Some of them cheats as well. If you move to another department (as me) it is a little better but it depends in which department. Some dep. are unfairly underpaid. It is hard to understand why some are better paid and some not. However the pay in a second level is ore or less same as another company entry level salary (more or less 27000 per year) even though you have a lot of responsability like deal with directors, VIP, big companies. In three years I am working there the company has lost many talented people just because of that.

1.0
Nov 30, 2024

AVOID

Recommend
CEO approval
Business Outlook

Pros

The pro is, this is a job where you get paid

Cons

Working here will break your spirit in ways you'll never recover. They are corrupt, useless and abusive. The managers themselves create a horrible environment, they want you scared and paranoid. It's almost a miracle this place hasn't been shut down for violation of morals and ethics. I've seen horrific prosecution of average decent employees when their LEADERS are facing allegations of corruption. The office is nasty (toilets dont work, looks so old no matter how hard they try to make it groovy). HR is incompetent too (objectively very little qualifications and no sensitivity nor skills). Managers are another breed of a lowlife. Dirty, nasty place to work for. My advise: please please please dont do this to your life. And if you do, have a clear plan to leave, dont let them break you.

Viewing 1 - 3 of 18,834 Reviews

Glassdoor has 21,419 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.