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Marriott International

Engaged Employer

Just fooling people and telling stories - Customer Care Marriott International Employee Review

1.0
Nov 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Good benefits, cheap 5 star hotels stays, good colleagues

Cons

Bullying and aggressivity allowed and done without punishment by executive management, complaints about executive management are just deleted or ignored, expressing opinions leads to disciplinary, no prospect to advance unless you´re one of their national or you lick butts, too much politics and too many lies, too many chiefs, very ignorant and sad environment, I´ve seen so many people getting a nervous breakdown and crying, even the GM herself can get mean like in primary school, there were times where 10% of the employees resigned in one single week, even in one department of 7 people where they had 6 managers over 2 years, after the new manager felt he couldn't cope with them knowing more than him,he bullied them and 6 people resigned within one year....all departments are just the same there...people were congratulating each other once they know they will be leaving....associate surveys are hidden and don't lead to any changes and managers have a go with people simply to push them to leave...professionalism and manners of executive management are rather low level......and it goes on and on and on, an article in a local paper was even written about the mess in that place.....just do your self a favour and stay away!

Explore other reviews about Marriott International

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Summer Intern Business Challenge! Lots of fun. Lots of chats, career development and office opportunities! Talented people.

Cons

Work didn't feel that meaningful to the company as a whole.

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team environment with opportunities to learn hotel operations. The work is generally independent, management trusts employees to handle responsibilities, and the employee travel discounts are an excellent benefit.

Cons

Overnight shifts can be challenging, staffing can occasionally be limited, and balancing guest service with audit responsibilities during busy nights can become stressful.

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