Pros
The company is well on the American side The employees are pleasant The global company culture is good
Cons
There is no leadership or coaching or mentoring or delegating from the Dublin Seniors Leadership - Feedback is punished - There is no confidentiality with HR, Leadership intimidates employees - MarketStar's business name suffers in Dublin because seniors do not know what reps do, cannot define business - Management does not support learning and development - Senior management's conduct needs to be investigated It's unfortunate that a company with a strong reputation and history in the US is perceived negatively in Dublin. Despite having a positive experience working with my immediate team and receiving excellent support from my team leaders and program managers, I encountered the opposite situation when it came to the senior management levels within the Dublin Office. The local management, especially Dublin Leadsership, exhibited significant shortcomings in their capabilities. This posed a genuine concern during my time there. Constructive feedback is met with ridicule, and there are doubts about HR's ability to maintain confidentiality since information shared in private somehow becomes known throughout the office via the leadership I personally witnessed senior management members engaging in unprofessional behavior, including crude and sexist language towards employees, both publicly and discreetly. There is a lack of understanding regarding the business' supported programs and their specific functions, indicating poor business knowledge. Senior management demonstrates poor attendance to the office, prioritizing personal activities during working hours, which leads to a lack of senior support, learning and development opportunities, and unavailability during business hours. Bullying by senior management towards employees is a prevalent issue, yet it often goes unreported due to HR's attempts to shield senior management from criticism. Senior managers frequently boast about their positions and authority in an attempt to intimidate employees into submission. It is apparent that the American side of the business is completely unaware of the dire situation in Dublin. Talented professionals, whom I had the pleasure of working with, are leaving at an alarming rate simply because they have lost respect for the company due to severe mismanagement at the local level. Here are some critical issues. The absence of a professional health and safety representative on-site is a major concern. Operations management is severely lacking, as there is no designated officer fulfilling the duties that should fall under the Dublin Leadership responsibilities. Instead, these tasks are offloaded onto employees who receive no training, support, or additional compensation for activities outside their designated roles. Internal communication is practically non-existent, with minimal effort to keep employees informed. It's lazily tacked onto the US region's communications without proper attention or care.
