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Marriott International

Engaged Employer

Good place to work - Customer Service Representative Marriott International Employee Review

4.0
Jul 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues; multicultural environment; hotel discounts; easy job; good salary for what you do

Cons

Too many calls at the beginning

Explore other reviews about Marriott International

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Summer Intern Business Challenge! Lots of fun. Lots of chats, career development and office opportunities! Talented people.

Cons

Work didn't feel that meaningful to the company as a whole.

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team environment with opportunities to learn hotel operations. The work is generally independent, management trusts employees to handle responsibilities, and the employee travel discounts are an excellent benefit.

Cons

Overnight shifts can be challenging, staffing can occasionally be limited, and balancing guest service with audit responsibilities during busy nights can become stressful.

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