Toxic Work Culture, Damaging to Staff Mental Health - Solution Specialist Kaseya Employee Review

1.0
Jul 25, 2023
Recommend
CEO approval
Business Outlook

Pros

You get a free trip to Miami every year.

Cons

I joined Kaseya with high hopes, but unfortunately, my experience here has been nothing short of disappointing. The work culture at Kaseya is incredibly toxic, and it has taken a toll on the mental health of myself and many colleagues. The company claims to value its employees, but in reality, there is a lack of genuine support and respect for staff. There is a constant pressure to meet unrealistic deadlines and unreasonable expectations, leading to a perpetual sense of stress and anxiety among employees. Furthermore, communication within the organization is severely lacking. Important decisions are often made without proper consultation with the teams directly affected, leaving employees feeling undervalued and powerless. The management style at Kaseya is highly top-down, with little regard for employee feedback or concerns. This lack of transparency and inclusivity fosters an environment where employees feel unheard and unappreciated. Additionally, the workload is often overwhelming, with long hours becoming the norm rather than the exception. There is a persistent "workaholic" culture, which further exacerbates the negative impact on staff mental health. I believe that a healthy work culture is essential for the well-being of employees and the success of any organization. Unfortunately, Kaseya's current culture falls far short of providing such an environment. In conclusion, I would caution anyone considering joining Kaseya to carefully weigh the potential impact on their mental health. While the company may offer promising opportunities, the toxic work culture and lack of consideration for employees' well-being make it a challenging place to thrive and grow.

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Kaseya Response
2y
Thank you for sharing your experience, and your candid comments. Thank you also for sharing your work location, as it's helpful for us to know where to focus efforts to address employee concerns.

Explore other reviews about Kaseya

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of challenging work here

Cons

Timeline for product delivery can be challening

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Kaseya Response
1mo
Thank you for sharing your review. As we continue our innovation rollout, we challenge our teams in ways that support their growth and development. Feedback like yours helps us improve how we support our teams, and we thank you for being part of our team.
2.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-Exposure to SaaS -Decent product if it worked -Vision makes sense -Cutthroat immorality & favoritism are the only upward paths -Equity program (now dead)

Cons

-Products generally dont work, no confidence in selling them -Current Leadership is completely out of touch with the reality of their workforce/operations - Claws back commissions on deals you never sold / received attainment/comms on (not sure how this is legal) -No WFH flexibility. -PTO is not respected. Paternity leave is frowned upon but somewhat respected. IN most cases, still expected to produce -Consistently misleads employees on intiatives, and borderline falsifies layoff rationale -Equity program is likely funny money at this point. prev CFO fired, and was actively involved with Enron scandals. replacement CFO gutted for quick sale of company by PE and bailed out when he saw it was impossible -Vast majority of clientel is with Kaseya out of pure hostage scenarios through predatory contract policies

3
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Kaseya Response
1mo
We apologize that this has been your experience, as it is not what we strive to create for our team members. Through feedback like yours, we are making improvements to enhance the employee experience and ensure every team member feels valued. We also respect the personal time of our team members, including parental leave, as we continue aligning our people initiatives with our company’s growth. Thank you for being part of our team.
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