Starbucks reviews

3.5

56% would recommend to a friend

(85,194 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Customers, fun making drinks & free drinks

Cons

Management was horrible, coworkers were also bad

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Starbucks Response
13h
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience with both your coworkers and management. This is not the kind of environment we want for any of our partners. We are committed to fostering a respectful, inclusive, and supportive environment for all partners. If our partners are facing difficulties or feel unsupported, we strongly encourage them to contact Partner Relations through the Partner Contact Center so we can better understand their experience and provide the necessary support.
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Glassdoor has 90,893 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.