Remitly reviews

3.7

64% would recommend to a friend

(500 total reviews)
avatar

Sebastian Gunningham

21% approve of CEO

58% positive business outlook

Remitly has an employee rating of 3.7 out of 5 stars, based on 500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Remitly employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

500 reviews
1.0
Jun 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Good facilities; nice colleagues; not too much pressure.

Cons

No transparency; lies during the hiring process, promises a false schedule and changes it for a bad schedule/bad shifts after hiring, description/advertising of the job is also false, last minute changes are made with no notice, uses psychology to pretend they are delivering their promises and to pretend they are hearing the employees; promises career development, but only some people are allowed to apply internally (it is especially easy if you are a relative, or a boyfriend/girlfriend of someone there); people get depressed and disappointed after they start and find out they were caught in a trap.

avatar
Remitly Response
3y
Dear Reviewer, Thank you for taking the time to share your experience with us. We appreciate your feedback and we take it very seriously. We are glad to hear that you enjoyed working with your colleagues and found our facilities to be good! We want to assure you that we do not make false promises or intentionally mislead our employees, since the schedule may change in order to support our customers and employees and hence the recruiting team is relying on the information which they have in regards to the current shifts/schedules. The contract also does mention that shift may be subject to change in the future (if this aligns better with supporting our customers), yet all such changes are communicated to employees in advance and shift changes are only made when absolutely necessary. We also take career development very seriously and believe that everyone should have equal opportunities to grow and advance within the company. We do not tolerate any preferential treatment towards relatives or partners of our employees. If you have specific concerns or examples of such behavior, we encourage you to reach out to HR. Thank you again for your feedback. We wish you all the best in your future endeavors. Best regards, Remitly Team
1.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Free coffee and snacks Office it's in city center

Cons

Remitly is a company where every manager and HR will lie to you and then will tell you that there was miscomunication and that it was you who understood things differently. Is also a company where it doesn't matter that you don't have the appropiate skills or minimum knowledge to be a manager. You already did an interview and got the position. You've won the lottery. They are firing people who spoke up and didn't settle for unfairness. So goodbye freedom! Internal promotion will be now impossible . They have approved something called secondments. Which basically is that a manager selects someone that they like to make a temporary job. Which also means that this temporary job was not public to everyone and lets the rest of the office without opportunities to appy. Hard work doesn't pay off. Core values are just values to learn to pass the interview.

avatar
Remitly Response
3y
Thank you for taking the time to provide your feedback. We are sorry to hear about your experience at Remitly and assure you that we hold all our employees and managers to the highest standards of professionalism and ethical conduct. We are committed to providing equal opportunities for career growth and advancement for all our employees, and we continuously strive to make our workplace more transparent and inclusive. We appreciate your input, and we will use it as a way to constantly enhance our culture and processes.
1.0
Oct 18, 2022
Recommend
CEO approval
Business Outlook

Pros

- The team in the US and Cork are very nice and supportive - You get a good health insurance - You learn a lot - Kind of flexible

Cons

- Unfair work placement - Toxic environment - No transparency - Bad organisation - The worst place I have worked in Lack of communication and transparency. Although you are learning a lot in the role, you are over working yourself with very little pay. Lies during the hiring process, they tell you one thing and sell you benefits that you don’t really have. Employees are underpaid and not treated fairly, with more than one person having to leave the company due to depression and anxiety, since some management play a lot with employees mental health by bullying them and gaslighting them. Hire management avoid talking about the situation although multiple people have complained to HR in the US and since they don’t have it in Ireland. Used to think the CEO cared but after seeing how bad things have been for many months, you can see that no one cares about the employees in the Cork office, they are just trying to over work them and underpay them.

avatar
Remitly Response
3y
Thank you for sharing your experience with us. We take all feedback seriously and are committed to creating a positive and supportive work environment for all of our employees, and we understand that this starts with effective communication and transparency. We appreciate your feedback on the need for improvement in these areas, as well as the importance of fair treatment, empathy, and mental health support. We value all of our employees and want to ensure that they feel heard, supported, and valued. We are constantly working to improve our policies and practices to create a better workplace for all. Thank you for your time at Remitly, and we wish you all the best in your future endeavors.
Viewing 1 - 3 of 500 Reviews

Glassdoor has 536 Remitly reviews submitted anonymously by Remitly employees. Read employee reviews and ratings on Glassdoor to decide if Remitly is right for you.