HubSpot reviews

The customer success department used to be all about the mental health and well-being of the employees, it was once the number one priority. Those days are long gone with management assuring us targets would not be increasing again this year, only for them to Jack them up (with one teams surpassing a 14% increase). If you want to solve for customers and be a strategic asset to them, this isn’t the place for you.! Its turning into nothing more than a sales organisation but without the salary, all to meet the senior leaderships want of the revenue increasing with no extra support or resources (bar sandler training…why would we need that if we’re not a sales team!!).

I've stayed at HubSpot long enough to see that the widely advertised so-called "Culture Code" that everyone is talking about internally, has nothing to do with reality. In theory, yes, the culture is amazing. In action, if you happen to work with a manager that CONSTANTLY shares with you negative feedback and focusing only on what you do bad without highlighting the strengths and great things you might be doing, then sorry but there is a HUGE discrepancy between words and action. You cannot tell a rep to "be careful" in the future while choosing their holidays if they are not hitting their monthly quota. This is unacceptable and against your "culture code". When I decide to take time off in order to discharge and feel better from your continuous pressure is something that I will judge, and not you. I was constantly stressed and psychologically so forced every single time I would meet my manager, because I knew that I would get again negative feedback and no empathy at all. Zero empathy and zero support. Also, when I decided to talk about it with HR, nothing happened. They basically told me it's between me and my manager and I should try to solve it with them...!