1.0
Jun 29, 2021
Former employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
Global week of rest approaching
Cons
The customer success department used to be all about the mental health and well-being of the employees, it was once the number one priority. Those days are long gone with management assuring us targets would not be increasing again this year, only for them to Jack them up (with one teams surpassing a 14% increase). If you want to solve for customers and be a strategic asset to them, this isn’t the place for you.! Its turning into nothing more than a sales organisation but without the salary, all to meet the senior leaderships want of the revenue increasing with no extra support or resources (bar sandler training…why would we need that if we’re not a sales team!!).