Hertz reviews

3.7

68% would recommend to a friend

(8,173 total reviews)
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Gil West

78% approve of CEO

59% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Some good, genuine people and good PTO

Cons

Working conditions: you are expected to know everything about the car rental industry and expected to be an expert on the programs that are used. If you make a mistake, you are criticized and everyone loses trust in you immediately, even if you did good work before. If there is a difference in two numbers that is a very small difference, it's treated as if you murdered their family. You are asked to do big tasks, then the finished project is never looked at after a week. You are also asked to do something that hasn't been done before and you run into the problem where you are either told that you are taking too long or that the numbers are wrong, so either way you are going to get criticized for something. There is clear favoritism within the company, another employee is allowed to make a much larger mistake and it is brushed aside and a very, very small mistake that is fixable in 2 seconds is considered a cardinal sin. Promotions are also seemed to be a popularity contest and how many people know you or how many clubs you're in rather than how good you are at your job. The people: it feels that a lot of the people that work at the company never left high school, or are on power trips. There is constant gossiping and people will talk behind each others backs and say bad things about them all the time. You are not allowed to make a comment or opinion on something without people giving you trouble for it. I have seen managers call people "retards" and other names. The amount of unprofessional language that I have heard in the workplace was unbelievable, where any other company would fire the employees that said the words immediately, but HR does nothing. The company is performing very poorly, and you can tell based on the behavior of the people. It feels that they have no souls and the only way to get dopamine is by being rude or disrespectful.

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a job in a bad economy. Decent vacation time but no money to go anywhere.

Cons

Favoritism, nepotism. We used to get profit sharing now it goes wherever it goes. New commission structure is bad.Dollar thrifty and hertz are all one yet hertz does all dollars work while they make the money and close whenever they want. Customers are always aggressive and rude.sick time is unrealistic. If you have any condition you have to get fmla and the company they use always refuse it. ,yet somehow the people that aren't sick are always on fmla.

Viewing 1 - 3 of 8,173 Reviews

Glassdoor has 8,827 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.