Does Greggs pay their employees well?

According to anonymously submitted Glassdoor reviews, Greggs employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Greggs. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Greggs?

61% of Greggs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Greggs 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Greggs?

Team Member (540) , Supervisor (197) , Senior Team Member (142) , Sales Assistant (120) , Shop Manager (74) , Sales Associate (61) , Customer Service (56) , Assistant Manager (54) , Manager (54) , Customer Assistant (46) , Shop Assistant (45) , Weekend Team Member (44) , Sales Floor Team Member (43) , Shift Manager (42) , Baker (41)

What are the pros of working at Greggs according to real employee reviews?

"The pay is good and you learn alot and gain alot of experience in customer service." ((in 440 reviews)); "staff are friendly and kind" ((in 233 reviews)); "Nice people and very flexible" ((in 159 reviews)); "As well as that the team are always friendly and welcoming the customers are also friendly." ((in 154 reviews)); "good benefits and discounts on food" ((in 98 reviews))

What are the cons of working at Greggs according to real employee reviews?

"Shifts can be long hours and intense" ((in 215 reviews)); "Bad management rushed constantly and food burns easy" ((in 210 reviews)); "Early starts and long hours" ((in 43 reviews)); "Unsociable working hours at times" ((in 33 reviews)); "My first Area Manager was amazing and professional so I had achieved impossible." ((in 26 reviews))

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Greggs

Greggs reviews

3.7

61% would recommend to a friend

(4,055 total reviews)

Roisin Currie

72% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Greggs has an employee rating of 3.7 out of 5 stars, based on 4,055 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Greggs employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

4K reviews

4.0

Apr 13, 2022

Good Experience

Service member

Recommend

CEO approval

Business Outlook

Pros

Hands on customer service experience

Cons

Busy and can be stressful

5.0

Jan 20, 2022

Management could be better, but otherwise a great company

Retail senior team leader

Recommend

CEO approval

Business Outlook

Pros

Honestly, the sausage rolls were my favourite perk until they changed the recipe. Beyond that, my colleagues were friendly, and the hours worked well with my other commitments.

Cons

The pay could be better. As could management.

3.0

Sep 17, 2020

Good

Assisnr

Recommend

CEO approval

Business Outlook

Pros

Got free food at breakfast times

Cons

Quite long hours for shifts

Viewing 1 - 3 of 4,055 Reviews

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Jobs at Greggs

Sutton, London, England

Cobham, Kent, South East England, England

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Good Experience

Management could be better, but otherwise a great company

Good

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