Zendesk review - Sales Zendesk Employee Review

1.0
Oct 28, 2017
Recommend
CEO approval
Business Outlook

Pros

benefits, They Hire great people, location is perfect

Cons

Not a great atmosphere, company direction not clear, Huge staff turnover, Bad managers with no experience, Not great pay.

Explore other reviews about Zendesk

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, good work life balance, excellent team mates, Everyone is focused on extremely bright solutions-oriented collaboration.

Cons

Many systems to learn, but this is true for any large company.

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of investment in AI, product development. Can be very nimble and agile when needed. Have driven real process and functional improvement over the last couple years.

Cons

Recent RTO. Leaders make decisions on whim and the rest of the company ends up react mode. Alignment across leadership suite is always great. High exec turnover

See reviews by: Helpful|Rating|Date|All