Stay away if you don't want to do band-aid fixes all day! - Software Engineer Toast Inc Employee Review

1.0
Nov 17, 2019
Recommend
CEO approval
Business Outlook

Pros

The people here are really nice.

Cons

The entire codebase is a shitstorm, fixing one thing breaks another and the management doesn't seem to care. Everything is outdated and barely works. I don't know how people are entrusting their business with this fragile product.

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Toast Inc Response
6y
Thank you for this candid feedback. I am sorry you feel like your work is just doing fixes and that it seems to you that your managers don’t care. I can assure you that we care deeply about the quality of our codebase and the experience of the people working on it. As with any large scale enterprise solutions there are always opportunities for code simplification. Our latest innovations with Android moduralisations, microservice and s.p.a. have delivered first-rate codebase solutions and a focus of our group code pairing sessions is to give all engineers the skills to adopt these technologies as part of their routine. I'd really like to get your insights on how we can further accelerate simplification of our codebase. You can engage on this topic anonymously via OfficeVibe or you can reach me or any other R&D leader in Dublin or Boston office via the usual means. - Robert McGarry, VP Engineering

Explore other reviews about Toast Inc

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

Cons

Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

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Toast Inc Response
4d
We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
1.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

None as of 2026, use to be a great place to work.

Cons

There has been a noticeable pattern of pattern of experienced, tenured reps exiting at a rapid pace, Constant structural changes, shifting comp plans, an evolving expectations create instability. Performance standards continue to rise while territories continue to shrink and market conditions continually become more challenging. Not enough business to go around so rep and different teams are fighting over business. Quota attainment is at an all-time low and competition is tougher than ever. Sales teams recycle every year now, solid reps are fired because territory can't handle quota and new reps come in then are pushed out as soon as they are fully ramped. IF YOU ARE CONSIDERING JOINING AS A SALES REP, HIGHLY RECOMMEND YOU LOOK SOMEWHERE ELSE. THE OTE ON LINKEDIN IS NO LONGER EVEN CLOSE TO WHAT YOU WILL MAKE. Leadership is atrocious and mid level management is even worse. UNLESS YOU ARE COMFORTABLE OPERATING IN A HIGHLY VOLATILE SALES ENVIRONMENT WITH LIMITED LONG-TERM SECURITY, THIS IS NOT A COMPANY I WOULD RECOMMEND JOINING AT THIS TIME.

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