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      TTEC

      Engaged Employer

      TTEC reviews

      Decent remote work but limited growth opportunities - Customer Service Representative (CSR) II TTEC Employee Review

      3.0
      May 25, 2026
      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent remote job working behind a keyboard.

      Cons

      Little opportunity to move up. Raises only occur as minimum wage increases. Earned PTO was often difficult to use and declined.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your many years of dedication to TTEC. We’re glad to hear you valued the flexibility of remote work during your time with us. We also appreciate your honest feedback regarding career growth opportunities, compensation, and PTO usage. Insights like yours help us better understand where we can continue improving the employee experience and support for our teams. We wish you all the best in your future endeavors.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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