Unfulfilled potential - Manager PetSafe Brands Employee Review

2.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice campus, some decent job perks, could be a good place to work.

Cons

Micro management from the top down. Expectations for A+ work without support or resources. Efforts to make improvements are blocked or delayed as upper leadership is unable to make decisions. Cliqueish culture and unwillingness to listen to any idea that contradicts the predetermined path.

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PetSafe Brands Response
5mo
Thank you for taking the time to share this candid feedback and for your more than ten years of service to PetSafe Brands. We’re grateful for the commitment, institutional knowledge, and care that long-tenured leaders bring to our organization. We’re encouraged to hear that you found value in the campus, perks, and the potential you saw here—and we also take seriously the concerns you raised. Feedback around trust, decision-making, resourcing, and clarity of expectations is important, and it’s something our leadership team continues to examine as we work to strengthen how we support our people. Over the past several years, we’ve been navigating meaningful change as an organization, and we recognize that periods of transformation can create tension between high expectations and the support required to meet them. Your comments reinforce the importance of aligning goals with data, ensuring leaders are empowered to lead, and creating space for healthy challenge and diverse perspectives. We are committed to continuing to listen, learn, and improve—particularly when it comes to how we equip and trust our teams, how decisions are made, and how ideas are surfaced and evaluated. Thoughtful feedback like yours helps us better understand where we need to grow. We sincerely wish you the best in your next chapter and appreciate the impact you made during your time with PetSafe Brands. Jenny Swanson (Chief People Officer)

Explore other reviews about PetSafe Brands

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone works together to develop a good environment

Cons

very strict on metrics and things along those lines. This can be a pro as well

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PetSafe Brands Response
3mo
Thank you for taking the time to share your experience. I’m glad to hear that you felt the sense of teamwork and collaboration that we work hard to cultivate at PetSafe Brands. Creating a positive environment where teammates support one another is incredibly important to us. You also mentioned our focus on metrics. We do place an emphasis on clear expectations and measurable goals because we believe they help provide clarity, accountability, and opportunities for growth. That said, we are always listening and working to ensure our processes support our teammates while enabling us to serve our customers and their pets well. We appreciate the feedback and the role you played in contributing to our team. Jenny Swanson (Chief People Officer)
2.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

PTO available, gym on campus

Cons

Data environment is unnecessarily complicated. Impossible to work with data here. They think it’s sophisticated, but it’s really just unworkable. Office smelly and hot because of dogs and carpet I asked if they’d shift me to a part time analyst role while I go back to school. They said no, so I left. Immediately hired at 2x salary to do data science for bigger brand. I felt so validated when this happened. I sat about 20 feet away from the c-suite in an open concept environment. So strange, none of them would acknowledge me. Like they wouldn’t make eye contact or say “good morning”on the way to meetings. And my boss’s boss didn’t know my name even though I kept introducing myself. I swear I am a normal friendly person and it’s not a very big company* *Actually, that’s on me, too. But they’re not the ones rating me on leadership.

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PetSafe Brands Response
7mo
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience at PetSafe Brands did not meet your expectations. Your comments about our data environment and overall workplace experience are helpful as we continue to improve how we support both people and processes. We’re also disappointed to hear that you didn’t feel seen or connected during your time here. Building a culture of warmth, inclusion, and genuine connection is something we care deeply about, and feedback like yours reminds us that there’s always room to grow. We appreciate the contributions you made while part of our team and wish you continued success in your career and studies. (Jenny Swanson, Chief People Officer)
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