Terrible communication, leadership does not apply company policy uniformly. - IT Helpdesk Agent Kingspan Employee Review

1.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Some nice people Decent pay and benefits

Cons

Terrible leadership Write up/termination’s do not align with job duties and communications witg leadership. Misleading/inaccurate job descriptions, mainly in the area of experienced needed for the role. IT leadership picks and chooses who has to follow company policies. Such as dress code, breaks, punch times etc.

Explore other reviews about Kingspan

5.0
Nov 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Caring management and great environment

Cons

Long days and some dated equipment and amenities

2.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

In my opinion, they do offer good compensation and benefits. External Opportunities: The company provides opportunities and support for activities outside of work, which can be a nice perk.

Cons

In my opinion, there are significant management issues. Ineffective management is a major challenge, with constantly changing leadership implementing new, often detrimental, processes. This creates a chaotic environment and drives turnover. High Turnover & Lack of Employee Value: Poor management leads to high turnover, as good employees leave while ineffective managers remain. This shows a concerning lack of care, making employees feel like just another number. Inefficient Processes: Operational processes are poorly defined and executed, causing stress and friction. Attempts at cross-training to reduce turnover were disorganized and failed to address root issues, adding to daily frustrations and poor morale. Lack of Training & Blame Culture: There's a notable absence of adequate training programs, especially for new employees. Without proper guidance, employees are expected to self-learn, and issues are often blamed on individuals rather than systemic problems, hindering performance and efficiency.

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