Paid good but nothing can fix a sinking ship - Customer Service Representative (CSR) Just Eat Takeaway.com Employee Review

Punish in rating for minor slipups or forgetting certain things by QA. Dealing with angry customers and restaurant partners. Mental degrading/ Being a punching bag. Delivery driver does their own thing and you'll face consequences. Some policies are infuriating as they definitely cause more angry customers. Dealing with upset/angry customers who promise a call from team lead in certain timeframe of days but come back a week, 2 weeks and even a month without any word only to put back in same position again of being call by team lead.