Lack of trust and transparency - Technical Writer II Johnson Controls Employee Review

1.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, great work colleagues and atmosphere.

Cons

Complete lack of transparency from management on discussions regarding career progression, employees are actively told to be patient for promotions while there is no movement towards allowing progression internally. The department hasn’t had any significant promotions in a long time so there is a lot of people stuck at the same level for years. Current writers are also encouraged by management to do the work of senior positikms knowing that they will not get promoted to that level or be compensated for the high workloads.

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Johnson Controls Response
5mo
We’re sorry you had a negative experience with our senior management as a Techical Writer II. We know your relationship with management significantly impacts your career satisfaction and we will use your feedback to continually improve our working environment.

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5.0
Mar 9, 2026
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CEO approval
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Pros

Team Work CEO Manager Location

Cons

I do not have any cons

2.0
May 14, 2026
Recommend
CEO approval
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Pros

Decent pay, good PTO and benefits

Cons

Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

1
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Johnson Controls Response
2w
Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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