Toxic environment and self-serving leadership - Anonymous employee Gong Employee Review

1.0
Mar 15, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some highly talented SDRs and Account Executives who do great work and know the product / use cases well. Gong can be a powerful tool for sales teams when used to it's max potential and although it's expensive, tends to be worth the investment for the right teams.

Cons

Bullying and abusive remarks are served daily in the (mandatory) office both publicly and behind your back (although you will find out what is said and everyone knows who and where it comes from). Loyalty is demanded but never reciprocated, you are, and always will be, a pawn. Fear is palpable throughout EMEA and while incapable "leaders" excel at managing up, they could not be more afraid of questioning senior management in case of being shamed and/or ridiculed themselves which is a weekly occurrence. If micromanagement was a sport, Gong would win the constructors' championship. It is not uncommon for several people to be out of work on stress leave each month, which is concerning for a team of ~80 but also makes sense when you witness how people are manipulated daily. Gong is sadly another victim of the growth at all costs era of VC funding, too many sales reps hired in a short space of time leaving little to no opportunity for new hires to get anywhere near their quotas having been sold the dream by recruitment time and time again. Those who were not set up for success from the outset are then blamed for these unavoidable outcomes or "coached" in spreadsheets until they've had enough. Reps have joined from reputable companies as top performers and struggled to close any deals as they should have never been hired at all. Tried to regionalise and realised product was not capable of doing well in other markets, but that's the sales reps fault. Avoid at all costs, speak to Gong employees, ask about median attainment, quotas, commission structure, how much that has changed, what leadership are like etc.

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Gong Response
3y
I appreciate you taking the time to provide thoughtful feedback. While it was nice to read that you think highly of our SDRs and AEs and our product, it was very difficult to hear about your negative experiences. Bullying and verbal abuse in our work environment are not tolerated in any shape or form. In fact, the tenets of our culture – inclusivity, diversity, and belonging – are in direct contrast to this type of behavior. I’m truly sorry that hasn’t been your experience. I value all feedback (and privacy), so please reach out to me directly if you feel comfortable. Sandi, CPO

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Pros

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Cons

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5.0
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