Working - Global Customer Support GoTo Employee Review

4.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Great staff Good culture Self care days

Cons

Immediate layoff No increased days for service

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GoTo Response
1y
Hello – We understand that organizational changes can be difficult. These decisions are made thoughtfully to keep us aligned with our broader company goals and to support long-term success. Thank you for your feedback and your 6 years of dedication to GoTo. All the best with your future endeavors.

Explore other reviews about GoTo

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
3mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
3.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Mid-range company with a few ambitions

Cons

They do have a few ambitions

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GoTo Response
2w
Thank you for your review and contributions over the 3 years as a GoGetter. Wishing you all the best in what's next.
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