GoTo reviews

3.8

61% would recommend to a friend

(1,407 total reviews)
avatar

Rich Veldran

52% approve of CEO

44% positive business outlook

GoTo has an employee rating of 3.8 out of 5 stars, based on 1,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Sep 7, 2018

It will be the death of you!!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is nothing good about working for this company

Cons

Management has no idea what's going on, micromanage staff and have mixed messages. Dont coach or do skill assessments. No communication between departments

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GoTo Response
7y
We apologise that LogMeIn did not live up to your expectations. We do appreciate your hard work and dedication to LogMeIn over your 3+ years. Your feedback has been shared with our Executive Leadership team and we wish you the best moving forward. Thank you, Rosie
2.0
Jan 11, 2024

A company that was once great took a real nosedive in recent years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most people who work at this company are just incredible. They are this company's greatest asset and they are definitely not being appreciated enough (see Cons)

Cons

After the company went private everything slowly went downhill. A series of really unfortunate business decisions in the recent years led to the company reaching rock bottom, and instead of taking responsibility for those decisions the answer from the board was to 3 rounds of layoffs in 2023. A series of senior level leaders (from product and design to marketing and HR) leaving one after the other throughout the year confirms that things are looking grim for GoTo. In the product org, there's too much micro-management. The company hires senior contributors and then a bunch of middle managers to oversee them. I feel like you either trust a senior employee to do their work independently, or you don't, and then they're probably not a great fit for your company.

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GoTo Response
2y
We appreciate your acknowledgment of the incredible people who make up our company. You are right - they're our greatest asset. Changes are often responses to the dynamic nature of our market environment. Like many companies in our industry, we adjust our strategy as needed to maintain competitiveness and sustainability. That said, we take accountability seriously and strive to communicate changes and strategic shifts transparently and effectively to keep everyone informed and aligned. All GoGetters should feel motivated to contribute and thrive, and any feedback is instrumental to helping us achieve that goal. We greatly appreciate your thoughts, and thank you for your contributions to GoTo over 6+ years.
2.0
Sep 7, 2018

Cons outweigh the Pros

Recommend
CEO approval
Business Outlook

Pros

- Good benefits (healthcare insurance) - Office has free snacks and coffee - Community lunches - Reasonable career opportunities

Cons

- Office politics - Poor management - Poor communication - Unreasonable KPIs - No sense of team or belonging to the 'bigger company' - Lower than average salary - Poor work/life balance (no WFH in emergencies) - Awkward systems & procedures in place

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GoTo Response
7y
Thank you for being part of our global Sales team. We apologize LogMeIn did not meet your career expectations. Your feedback has been shared with our Sales leadership team. Jason
Viewing 1 - 3 of 1,407 Reviews

Glassdoor has 1,593 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.