Sitel Ireland - Customer Service Representative Foundever Employee Review

3.0
Nov 14, 2017
Recommend
CEO approval
Business Outlook

Pros

The staff and sometimes atmosphere in the building. Made some good friends inside. It is enjoyable.

Cons

Turnover is unmerciful. They need to treat staff with more dignity. Better incentives is needed, especially in a hectic environment to keep moral up. Can be a lot of favoritism in the workplace. It's true when they say 'who you know' more recognision for staff needed. Unimpressing when op manager puts sad faces next to people's names, very positive..

Explore other reviews about Foundever

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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