Pros
I have worked here over 15 years and this used to be a great place to work but not anymore. The only positive now is that there is a great group of staff but unfortunately because staff morale is so low many are leaving.
Cons
Low pay Staff are under too much pressure No feedback given to staff Staff are treated as a liability Long hours no recognition There is a blame culture thriving We were always customer focused and our staff are really good at this but now the only focus is on OTP which has put people under so much pressure we have lost our customer focus which is really sad. Flights only been catered once a day leaving Cabin Crew with nothing to serve passengers Flights not been cleaned so passengers who have paid good money are left sitting in filthy seats Flights being cancelled all the time now because our schedule is too tight