Intercom Snapshot

3.9
based on 472 ratings

78% would recommend to a friend

avatar

Eoghan McCabe

68% approve of CEO

Mission Our mission is to help businesses provide incredible customer experiences. We’re far from a standard of incredible service. We want to fundamentally change the nature of customer service and online commerce.

We’re now entering the era of agentic AI, where the market is forming rapidly and companies are shopping for AI agents. We plan to win the customer service market and the AI agent category.

Learn more about Fin, the #1 AI agent for customer service here: https://fin.ai/
Description Intercom is an AI Customer Service company on a mission to help businesses deliver incredible customer experiences. Our flagship AI agent, Fin, is the most advanced on the market and helps companies deliver instant, 24/7 support at scale. Trusted by nearly 30,000 global businesses, we’re setting the new standard in customer service.

Intercom was founded in 2011 and is backed by leading venture capitalists, including Bessemer Venture Partners, Kleiner Perkins and Social Capital.

Life at Intercom

Glassdoor gives you an inside look at what it's like to work at Intercom, including salaries, reviews, office photos, and more. This is the Intercom company profile. All content is posted anonymously by employees working at Intercom.