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      Intercom

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      Software Engineer Interview

      Jul 16, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Intercom

      Interview

      Algorithm/problem solving interview where you solve a problem and explain your thought process at the same time. I was asked to improve the runtime of the solution too. Culture interview where you/they try to gauge whether there is culture alignment. System design interview where based on product requirements you come up with a design. Role chat where you are given an opportunity ask questions about the role, which is actually nice. Coding / pairing on a practical problem where you are asked to build a product, code quality doesn't matter much. This is the bit that failed me apparently. But the feedback was absolute tosh. I built and delivered what was asked, and instead of focusing on this concrete FACT that I delivered, the feedback said something like "he didn't seem overly familiar with fullstack environment" (no really Sherlock? read my CV, I've mostly been a backend engineer) and apparently the feedback wasn't challenged internally. So 1 person can swing the decision if they don't know what they are doing or simply doesn't like you. They need to sort this out and start challenging feedback that isn't based on data/anecdote (whether it's positive bias OR negative bias). I'm annoyed with them as well the recruiter was slow/missed our meetings and took too long to respond. It is possible they were waiting to interview other candidates for the same role hence the delay in communications. In the end the feedback didn't make sense, I didn't get anything useful out of the process. I won't be interviewing here again, this is not how you treat people.

      Interview questions [1]

      Question 1

      Algorithm/problem solving interview where you solve a problem and explain your thought process at the same time. I was asked to improve the runtime of the solution too. Culture interview where you/they try to gauge whether there is culture alignment. System design interview where based on product requirements you come up with a design. Role chat where you are given an opportunity ask questions about the role, which is actually nice. Coding / pairing on a practical
      Answer question
      6

      Other Software Engineer Interview Reviews for Intercom

      Software Engineer Interview

      Mar 14, 2026
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at Intercom

      Interview

      I did one interview round, and didn't progress to the next one, it was technical on hackerrank. And another behavioral one which was pretty good. They seem to have nice culture.

      Interview questions [1]

      Question 1

      It was a load balancer, managing multiple representatives that take calls with max capacity, and create a queue of who would pick up the calls in order.
      Answer question
      1

      Software Engineer Interview

      Dec 15, 2023
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Intercom

      Interview

      It was long yet nice interview experience. Initial rounds were easy but as you go along, there were difficult interviews. But eventually i didn't make it to final stages. Home assignment was not that difficult.

      Interview questions [1]

      Question 1

      I needed to design a prototype where user can build stories.
      Answer question
      2

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