Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Benefits are good and there are clear tools for understanding them." ((in 216 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 180 reviews)); "Good salary and esxpections of work" ((in 127 reviews)); "Good environment and culture" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 80 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 58 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "No bonuses if u are under a grade 10 but still expected to go over and beyond to get the work done." ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Jul 1, 2026

Diverse colleagues but uncertain job security

Data analyst

Recommend

CEO approval

Business Outlook

Pros

Lot of international people, so you can make friends easily.

Cons

They can lay you off suddenly. No job security

3.0

Jun 29, 2026

Legacy systems hinder transformation efforts and overwork staff

Director

Recommend

CEO approval

Business Outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

1.0

Jun 26, 2026

Do not recommend to Join Western Union

Software development engineer (sde)

Recommend

CEO approval

Business Outlook

Pros

No pros I can think at this point in time

Cons

Got laid off from the company after appearing going through the interview processes and everything through campus placements . Waited for 7 months to get the job until than the graduation would have done . And on the verge of graduation they revoked the offer for all of the students . Because of one student one company policy we were not allowed to sit in other companies as well and we are at the verge of graduation with no job offers in our hands feeling sad and depressed . They have clearly played with the future of the students .

Viewing 1 - 3 of 2,934 Reviews

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Jobs at Western Union

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Regional Sales Support

Front Desk Ambassador (Badge Administrator)

Retail Sales and Customer Service Associate in Phoenix

Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Diverse colleagues but uncertain job security

Legacy systems hinder transformation efforts and overwork staff

Do not recommend to Join Western Union

Top companies for "Compensation and Benefits" near you

Jobs at Western Union