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      Welcome Break

      Part of Applegreen

      Engaged Employer

      Welcome Break reviews

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      3.9

      70% would recommend to a friend

      (589 total reviews)
      avatar

      John Diviney

      87% approve of CEO

      65% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Senior management

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Work/Life balance

      Welcome Break has an employee rating of 3.9 out of 5 stars, based on 589 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Welcome Break employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      589 reviews
      1.0
      Feb 28, 2024

      Management are totally incompetent particularly the senior site manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mostly friendly staff £1 meals

      Cons

      Very little investment. Building is failing due to age but most, if not all are sticking plaster repairs. Everything is done on the cheap. Recycling: rubbish is allocated recycling bins but then put in the same compactor and taken to landfill Senior management have no idea how to manage yet they keep promoting the wrong people. There has been clear evidence of bullying and favouritism Service to customers is ok but focus is always on profit. Countless data on profits and bonuses are displayed but hands on staff see little or nothing of any bonus. Evidence of managers being offered several "team building" away days which must cost thousands of £'s yet working staff have no such invitations. The place has gone down hill since new owners stepped in. It's my opinion and only mine that they seem to be asset stripping the company although I have no strict proof, just observations

      avatar
      Welcome Break Response
      2y
      Thanks for taking the time to leave a review, it's really disappointing to hear your thoughts and I'd like to discuss this further with you. Please reach out to Recruitment.Admin@WelcomeBreak.co.uk so that we can try and resolve this. Kind Regards, Charlotte Hughes Resourcing Business Partner Welcome Break
      1.0
      Mar 5, 2025

      A workplace that doesn’t take employee concerns seriously

      Team member
      Recommend
      CEO approval
      Business Outlook

      Pros

      •Team members are supportive. •Standard training is provided, but it doesn’t reflect the real workplace culture.

      Cons

      •Mishandling of serious complaints: Reported inappropriate behavior from a manager, but my grievance was repeatedly delayed, dismissed, and misrepresented. •False information provided: The company altered details in my grievance outcome, leaving out key points and adding irrelevant topics I never raised. •Lack of accountability: Management shifts responsibility rather than addressing employee concerns. •Poor employee support: Despite raising issues both verbally and in writing, I was made to justify my complaint multiple times with no meaningful action taken. •Toxic work environment: Workplace culture disregards employee well-being, making it difficult to feel secure or respected at work.

      1.0
      Mar 1, 2024

      Poor place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Food discount even though higher than retail shops

      Cons

      Management lick each others arses and bully the rest of the staff... Absolute animals. No holidays cos of no staff Rubbish pay Slavery conditions No values at all

      avatar
      Welcome Break Response
      2y
      Thanks for taking the time to leave a review. It's extremely disappointing to hear about your experience and I am keen to discuss this further and try to resolve it. Please reach out to Recruitment.Admin@WelcomeBreak.co.uk for a confidential conversation. Kind Regards, Charlotte Hughes Resourcing Business Partner Welcome Break
      Viewing 1 - 3 of 589 Reviews
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      ReviewsWelcome Break reviews

      Glassdoor has 608 Welcome Break reviews submitted anonymously by Welcome Break employees. Read employee reviews and ratings on Glassdoor to decide if Welcome Break is right for you.