Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 182 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 111 reviews)); "Great people that you work with and very flexible with time" ((in 104 reviews)); "Laid back and flexible schedules" ((in 73 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 70 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 222 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 107 reviews)); "Poor Training (mainly have to teach yourself through trial and error)" ((in 24 reviews)); "salary is low and lots of works" ((in 22 reviews)); "Low staff and it gets busy on the holidays." ((in 21 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,154 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

2.9

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Sep 30, 2021

Average

Team lead

Recommend

CEO approval

Business Outlook

Pros

Flexibilty, good atmosphere, parking space

Cons

Old Building , no benefits

2.0

Aug 8, 2021

Not good

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

There is no pros very poor mangers and supervisor, no training nor induction. They just want you to work and deliver

Cons

Very poor Working environment, they just want to use you they want you to produce what you don't have

2.0

Oct 30, 2018

Warning to potential owners in Florida

Owner-operator

Recommend

CEO approval

Business Outlook

Pros

Good opportunity to establish ongoing customer relationships. Diversity of revenue streams helps to equalize sales peaks and valleys.

Cons

You can't count on the franchise area office in Florida to provide any assistance to new franchisees. It seems as though their motto is "You Owe Us; We Don't Owe You Anything," even though they take a good chunk of your monthly royalty fee. Further, our experience with the local organization when we sold the business in early 2018 was that, after more than 10 months, we cannot get a final accounting of disbursements and ending balance in the escrow account which was withheld from us and, technically, is our money not theirs. Regrettably, we could not recommend buying a franchise in Florida.

Viewing 1 - 3 of 3,154 Reviews

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