Is TP a good company to work for as a Operations Customer Expert I?

Operations Customer Expert I professionals working at TP have rated their employer with 4.6 out of 5 stars in 1,095 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Customer Expert I Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Customer Expert I interview questions at TP .

Does TP pay Operations Customer Expert I employees well?

Operations Customer Expert I professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,095 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operations Customer Expert I salaries at TP.

How happy are Operations Customer Expert I professionals working at TP?

94% of Operations Customer Expert I employees at TP would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Operations Customer Expert I professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

TP Operations Customer Expert I reviews

4.6

94% would recommend to a friend

(1,095 total reviews)

Jorge Amar

98% approve of CEO

86% positive business outlook

Ratings by demographic groups

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Operations Customer Expert employees have rated TP with 4.6 out of 5 stars, based on 1,095 company reviews on Glassdoor. This indicates that most Operations Customer Expert professionals have an excellent working experience there. TP is rated 24% above average by Operations Customer Expert professionals compared to other employers within the Management and consulting industry (3.7 stars).

Reviews by job title

1K reviews

4.0

Jul 3, 2026

Supportive staff, but training needs improvement

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

The Staffs/ Agents in this company are very nice. They are very accommodating which makes you feel comfortable.

Cons

Only during training where our training wasn't fix and there's a lot issues about it that results in delaying and overloading our topics

TP Response

2d

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Jul 2, 2026

Supportive trainers in a fast-paced environment

Operation customer expert i

Recommend

CEO approval

Business Outlook

Pros

The trainers are very supportive, knowledgeable, and always willing to help. They created a positive learning environment and encouraged everyone to succeed. Managers are approachable and helpful.

Cons

Fast-paced environment may be challenging for new employees.

TP Response

2d

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Jul 2, 2026

Competitive salary with high pressure in customer service

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

Very competitive when it comes to salary

Cons

High pressure in customer service environment

TP Response

2d

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 1 - 3 of 1,095 Reviews

Jobs at TP

Quality Expert Reviewer - Spanish / English

Quality Expert Reviewer - Portuguese (Brazilian)/English

Quality Expert Reviewer - Ukrainian/English

Quality Expert Reviewer - Arabic/English

Quality Expert Reviewer - Italian/English

View all Operations Customer Expert Jobs

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TP Operations Customer Expert I reviews

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Ratings by demographic groups

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Supportive staff, but training needs improvement

Supportive trainers in a fast-paced environment

Competitive salary with high pressure in customer service

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