ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place, great people to work with

Cons

no complaints that come to mind

5.0
Apr 15, 2026

Great job

Recommend
CEO approval
Business Outlook

Pros

Fun job with many opportunities.

Cons

Keeping up constant technological advancement and innovation.

Viewing 1 - 3 of 5,668 Reviews

Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.