Optum reviews

Apart from work-life balance, everything else is wrong in the company. The leaders are terrible, there is no personal connection, the business model is destroying lives in the US. You will not get a promotion unless you apply for another position in another area. I regret joining Optum since the first day I entered the building as an employee, however, I am still here because as I mentioned, I can make loads of money to do nothing, but be aware your life will be meaningless. Plus, the politics sucks over there.

Company mission and actions don’t go hand in hand. Leaders always optimise for profit metrics even though externally they say better healthcare outcomes is more important. Leadership needs to be better, level inflation is real in this company. Almost everyone is a director (as Irish government gives tax back) even though they do technical lead work. Micromanagement is a real problem in some teams. Leaders have less strategy and timelines are set randomly at times without checking with developers. Direction can also change depending on what a higher leader thinks is important. Lots of red tape so some processes can be slow. No good perks apart from food. Bonus can be cut drastically even if your part of business performed well and there is no reasoning from local leadership on it. Leadership avoids tough topics like bonus, layoffs, employee survey feedbacks are never discussed; not even in townhall. Feedback is not part of the day to day culture. Some teams have it good on this, some don’t. As a result, a lot of people are here for a while even with poor performance. Most just end up moving teams every few years and the performance issues get handed to new managers and the cycle repeats.