Pros
Free food on Wednesdays Decent bonus structure for the (very few) high achievers Good central location in the city. Nice office
Cons
Where to start. I wouldn't wish the treatment here on my worst enemy. When I was first indoctrinated into Indeed I was super excited about the new job, as is everyone. This quickly wears off once you're sat at your assigned desk in the open office. The tech start up vibes are well and truly a thing of the past, and what's left is a phoney culture of "helping people get jobs", maximising profit by hook or by crook. Which ever director you get sent to when you join the business will decide your fate. I can agree with the other reviewers here that if management don't like you, you are done. You will be bullied. They all attempt to cloud the call centre atmosphere on the sales floor with fake banter, hitting the gong etc and then shove numbers down your throat. There is also a tradition of pushing people out of the company by sheer bullying tactics and It is DISGUSTING to see. All Account Executives get given leads. These are employer accounts that have been created for free and who are posting jobs. Our job is to sell the premium package. Easy right?! You cannot prospect leads or search the CRM for accounts. On the direct employer acquisition teams certain individuals will get better leads than others and some will receive nothing but fast food takeaways on Bournemouth beach. This is literally no joke. Sadly this is only one of the many issues with the lead generation. I'm sure it's company wide. Another seriously frustrating problem with the lead gen is that you will find that many of them you call are being worked by other AE's under different duplicated accounts and confusion is stirred over who gets to keep what etc If you make comments about the lead gen, you will be dealt with. The business deny that any favouritism goes on and insist that we are being randomly assigned them but everyone knows there is something more sinister at play. At the end of the day if your leads are bad then you will not do well or even hit target. This is how Indeed manage their staff if they want them out etc. The directors will also take spending accounts from individuals and give them to others if they think that the individual will not get more out of them. This may sound fair enough but when they cannot prospect their own leads and rely on incompetent lead generation, this leaves people short and hits them in the pockets. Cowboys. The product of PPC sponsored jobs/ featured employer that we are selling has to be one of the biggest scams I've ever seen online. It's all a completely overpriced gamble. If you want to be absolutely rinsed as a client, then sign up. The free service works just as well if you repost the ads once a week/month and there is no way to flag users that do this. Frustrating because 90% the main users do this and we are powerless to stop it. No body wants to use the sponsored jobs and very few clients get a decent return on their investments. There is no contract either so the clients that do spend money can stop at anytime. And they do eventually, they all do. To combat this your director will demand that you have a back up plan, obviously. But inevitably the churn wheel just goes around and around. It's unsustainable The directors simply regurgitate orders from senior management (who haven't hit target all year) and make themselves look busy. They have no experience in management outside of Indeed. Many of them are narcissistic and arrogant and will micromanage your every move. Micromanagement is a big big problem here. It gets to the point where you will literally be looking over your shoulder. Expect to make 60 calls and 120 minutes of talk time as a minimum KPI. This is achievable but unnecessary. You will be shocked to see that again some individuals, regardless of circumstance, will be able to skimp on these and others will be reprimanded for not hitting them everyday. Unlimited holidays is another giant lie they tell you to brew excitement at interview stage. This is just not true. I have taken less holidays here than any other job I've had. Reason is that you simply do not have the time and the targets are a stretch to say the least. Your dictator will not approve holidays if you are slightly behind or if in their humble opinion have not given enough notice. Squeeze squeeze squeeze. I'm currently seeking other employment as I cannot bear to work here anymore. Between the sickening favouritism and the micromanagement, I think..... I'm sure I will be happier somewhere else and you will be too.
