Hilton reviews

3.9

75% would recommend to a friend

(11,500 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Dec 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Team Good Communication Staff events, small events to keep the team together and motivated,

Cons

Low Flexibility with hours Low Flexibility with hours Low Flexibility with hours

1.0
Nov 17, 2024
Recommend
CEO approval
Business Outlook

Pros

The food is pretty good, also you are allowed to use the gym on site

Cons

The worst work experience of my life, I can say! And yes, avoid at all costs to work in this poisonous environment. You will be micromanaged at all the time by the hotel manager. Your activity will be closely watched and reported in a mischievous way to the hotel manager. Your achievements will be continuously minimised and not recognised, and you will be scrutinized whenever possible. Even you'll do no mistakes, don't worry, evidences will be fabricated to show you how bad you are at your job. HR? HR exists just to punish you, and nothing else! If you have in mind to join this company, please make yourself a favour, and don't! For your own peace of mind! It is, by far, the worst company I've been employed in my life, and I'm pretty sure on of the worst on market, and I regret so so much the decision to join them!

Viewing 1 - 3 of 11,500 Reviews

Glassdoor has 13,597 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.