Guidewire reviews

4.1

78% would recommend to a friend

(1,465 total reviews)
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Mike Rosenbaum

89% approve of CEO

69% positive business outlook

Guidewire has an employee rating of 4.1 out of 5 stars, based on 1,465 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Guidewire employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jul 22, 2014
Recommend
CEO approval
Business Outlook

Pros

The new office in Dublin is nice. Good equipment. People in Dublin are very relaxed, there is a nice office culture.

Cons

No opportunity to learn new skills. The work is boring and not very technical. You spend significant periods of time working on drag and drop UI elements, and trying to get about bugs in the product that won't let you do what the client wants you to do. You are using Guidewires own language GoSu so won't have the opportunity to improve your technical ability at all. Guidewire only cares about you getting more familiar with their products, not improving your technical skills. The hiring standard is too high for the work you do. The client can do no wrong, and consultants suffer. If you are in professional services you are in a non revenue generating department. You job is to make the customer as happy as possible. This can make your live very difficult as many Clients know that Guidewire will do anything to make them happy. This means lots of pressure from clients, bad client infrastructure and tools (services going down), bad developers on the client side, poor and changing requirements. And as most clients are based in different time zones, issues can result in large periods of wasted time, while you wait for the client to come online. This results in unpaid overtime to hit deadlines. Consultants get little to no support from management, as their bottom line is to keep the client happy in order to get positive feedback from them. Pay is well below the market rate. And when this was brought up in the results of a internal survey, senior management dismissed it out of hand. Promotions are given after an certain amount of time. And the pay increase due to promotion is very low. There is also only one time of year for promotions. Guidewire in Dublin hires a lot of new graduates who don't know better and take advantage of them.

2.0
Aug 23, 2016
Recommend
CEO approval
Business Outlook

Pros

There were some positives while working at Guidewire. It has a very laid back atmosphere in the open space office. I really enjoyed working with my project team who I will always remember and would love to rob some of them to my next place of work! The majority of people in general. You have the opportunity to work from home to allow for outside work situations that inevitably arise. Breaks aren't limited to just getting a cup of coffee from the kitchen, you have pool tables, ps4 and fussball to enjoy with your coffee! I'd recommend Guidewire to people who are coming out of college and want an easier start to life. There is a pretty strict path you follow for ~3.5 years until you can branch off into "Architect" (buzzword which the work doesn't match title) role or continue being a consultant. All in all, I found it a very cushy job.

Cons

This could get very long but there is a reason I am leaving after 6 months. There is no challenge to being a consultant here. At the beginning you sit through 3 months of mind numbing training for the different centers that make up the product (Policy, Claim and Billing) and then take a bizarre exam of no meaning which if you pass (85% or higher) you then do a small assignment with a trainer who is somewhere else in the world that you speak to for 10minutes every day and finally whom you'll do a demo to at the end. I found it the biggest waste of time. It actually prevents original ways of solving problems as Guidewire seem to think they have a best way of doing things where you have to work around their spaghetti code. I believe if they actually invested time and ran (and understood) a stress test, they'd see how inefficient and slow their centers are (obvious costly code ran multiple times for no reason can be found from just debugging). There is also no access to unit tests for the OOTB code so good luck finding regressions without strenuous manual testing. There's also a lot of bugs in the OOTB which is embarrassing and will always be a hindrance to the company moving forward. Guidewire doesn't do constant releases but instead patches, again a hindrance. On my first (and only) project, I experienced a significant amount of downtime where I could sit around for a couple of days clawing for work to come through which is not easy when your client and the project lead is 5 hours behind. This may have been a result from actually having 3 years experience of being a Java software developer that I completed the work a bit quicker than expected but it was very frustrating. It was coined to me that the next project won't be the same but having spoken to numerous people there, the stories only got worse. Next is the money. Straight out of college you'll probably get the base salary of 30k or something (I don't want to be mean but if you're coming from a top college you should be starting on 33-35k), but if you have experience you'd want to be a good negotiator which I am sadly not. They give you this sense of belief that shares make up for the crappy salary by throwing handsome figures at you. Salary is far from competitive (14k increase to my next job) but the benefits are competitive. I should note, they have changed how stock options are now handed out to newcomers so this benefit is not as good as it was. Office is pretty ugly, you wouldn't feel proud bringing someone into the place. There's a lot of managers, some bluffers! To summarise, I would think this is a good place to start your career, get a feel for what is like working in an Agile world, how releases work, taking ownership for code, etc. Or if you have experience and are coming from a stressful/demanding job, this will do as a between job.

1.0
Jul 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Free breakfast. Lower than average pay.

Cons

Proprietary technology - so it can be really hard to find a job if you spend too much time at Guidewire, especially if it's your first experience. Salary is ridiculous.

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