GPS Insight Customer Service Representative reviews

4.0

100% would recommend to a friend

(2 total reviews)
avatar

Charles Layne

100% approve of CEO

100% positive business outlook

Reviews by job title

2 reviews
4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

You can actually talk to the people running things here which honestly surprised me. I've heard horror stories from friends at other companies where leadership is totally untouchable but that's just not the case here. Someone higher up will genuinely stop and hear you out and it doesn't feel like a performance. The recent manager shuffles have also been a good sign. It feels like things are actually being thought through instead of just left the way they've always been. Stuff that felt stuck is starting to move and that makes a difference when you're new and trying to figure out where you fit.

Cons

There are a few people who have clearly been here forever and act like that gives them a pass to treat people however they want. We're talking openly rude, dismissive, and sometimes just straight up aggressive toward coworkers for no real reason. A couple of them are so loud on the floor it's honestly kind of jarring, like full volume conversations and the occasional yelling that makes it hard to focus. The worst part is nothing seems to happen about it. Everyone sees it and everyone knows who it is. When certain people never face any consequences it starts to feel pretty demoralizing especially when you're new and just trying to do your job.

4.0
Oct 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Good internal communication, Products are good and company is expanding, future outlook is bright, good people.

Cons

Experience employees leave, Some processes are slow, no significant chance of growth and promotion

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