Senior customer rep - Senior Customer Service Representative Irish Life Employee Review

Thank you for taking the time to share your feedback and for your contribution as a Senior Customer Representative. We are really pleased to hear that you value the culture and the people you work with – this is something we are proud of and continually work hard to maintain. We are sorry to hear your concerns about pay and the speed of management in implementing changes. Your comments are important, and we are actively reviewing both our reward structures and our internal processes to ensure they are as fair, competitive, and efficient as possible. If you feel comfortable, we would really welcome a further conversation so we can better understand your experience and any specific suggestions you may have. You can speak with your line manager or email us at lifecareers@irishlife.ie Thank you again for your honest review and for everything you do for our customers.