Pros
Great opportunity if you have just left Uni and looking for a sales orientated role. There is a massive turnover rate so there are positions usually open to fill up. GLG is a good place to gather sales experience and strengthen your soft skills. It is not an environment that most individuals look to stay long term or progress in, as it does not provide a technical/professional career path.
Cons
I have worked here 2+ years and above all else, have witnessed lack of communication issues through out. It is an environment that does not allow for a "work-life" balance, especially if you are a young parent. To begin, it places young individuals into management roles, who are simply not adequately trained to handle such a workload. This then results in a lack of direction/help for the team, which causes the team to lose their motivation. My experience provided a unique perspective as I was in the minority "parents" group. Being a company that solely hires fresh graduates, a parent is simply not who they are looking to hire. If by chance you happen to be or become one during your tenure at GLG, the return back to work is a dismal one. There is a lack of true effort to on-board you back into the team and you are left feeling isolated and at a disadvantage. If you attempt to address issues to upper management, they go into one ear and out through the other. I decided to leave due to the lack of communication I experienced for the direction of my role and the work-life situation I was in ( as a parent) after returning back from my maternity leave. I was told to ( on more than one occasion) be ready to place my child on a hold, if I want to progress in this position. To add to this, my final days after my notice period had begun, the behaviour of the upper management starkly changed. To add to this, there was no communication with me from any of the Team Leads in regards to me leaving, no appropriate announcement to the team/company via the usual mediums. It was just "announced" 20 minutes before the end of the working day that I would no longer be returning, to the shock of both myself and my colleagues. It has been the most disrespected I have felt to date in my career. A basic courtesy goes a long way, something that I was not able to receive for my 2+ years at GLG. The expectation at GLG is to live and breathe your work. As much as they advocate a work-life balance, to progress in such a job, you cant have a life outside of GLG. This is the reason why they do not look to hire parents as we have external priorities away from work. There is no understanding or initiatives in place for such individuals. Every client facing professional is expected to be checking their emails in the late hours of the night and if urgent, to correspond with the client - though again this is not advocated vocally but rather a silent expectation. If upper management feel like you have other commitments aside from GLG, you will not tend to progress. If they see cause in not having you around ( being a parent I have my priorities, especially if my child is sick), they will put you in a position from which you feel you have to choose. In my case, I was misled about my promotional capability a number of times. Once promoted, I was also told in conversation about how being a parent and having such obligations, would prevent me from taking the bigger projects - bigger opportunities in the future (I.e limited progression capability). My time back after maternity was quite impersonal and distant from both the TLs /pod leader/colleagues alike. My final ( and unexpected) day at GLG also added to the bitterness of the situation. I have left with a bitter taste and would not be recommending this company to any colleagues in the future for all the above reasons.