Not good - Customer Service Representative (CSR) EXL Service Employee Review

1.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

29k package salary / wfh after regularisation

Cons

Toxic management / not allowed to bring mobile phone inside company premises like pantry during break time

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance. Good benefits.

Cons

Not a lot of structure. You basically just have to figure it out after the initial training.

See reviews by: Helpful|Rating|Date|All