Good client relationships, but poor work culture - Business Analyst EXL Service Employee Review

2.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Work is good, can be handled. Best is client they don't make you feel that, you work different than them. Its part of family.

Cons

Work culture and professional environment is a big issue. If you complain, things get against you. More load you have to suffer. Even hike goes to only their favorite. I have created automation tool for them , haven't got recognized but whole team using that saves 2+ hour.

Explore other reviews about EXL Service

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance. Good benefits.

Cons

Not a lot of structure. You basically just have to figure it out after the initial training.

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