Stay away - Account Executive Docusign Employee Review

1.0
Mar 10, 2024
Recommend
CEO approval
Business Outlook

Pros

- Competitive(ish) salary (that is if you meet your targets) - Nice colleagues (easy to bond with when the work environment is this bad and company culture is non-existent)

Cons

I initially joined the company for a specific role, but within a month, I was abruptly moved to work in a different market. Had I known this would happen, I would have never accepted the role. Unfortunately, there is a severe lack of market knowledge within the teams. For the foreign markets they target, there are no native speakers available. With the company reputation tho, no wonder it is hard to hire them. Additionally, the benefits provided are extremely poor. From limited healthcare insurance to no budget for team events, employees often end up paying for everything out of pocket. During the last round of layoffs, everyone on probation was fired on the spot, regardless of their performance. What a convenient way to avoid paying any severance package or returning unvested shares. The atmosphere in the office is incredibly depressing due to the mistreatment of employees. While the product was once great, it has become outdated and overpriced compared to competitors. I have serious doubts about the company's ability to survive much longer. Overall, this was the worst sales experience I've ever had. I strongly advise against considering this company and suggest looking into other, better options.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

avatar
Docusign Response
4d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

See reviews by: Helpful|Rating|Date|All