DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Apr 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Very Few Leaving was a pro

Cons

Lied in the interview would not have taken position as left Very Professional company Inferior product/service only able to win business through price as not able to compete on service Subcontractor couriers little or no training contant mistakes rude to clients Management useless some should have been canned Sales staff could only sell on price no ability in value positioning Admin overload Won business on saying anything and then screwing up over and over again

3.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly Nice office Nice staff

Cons

Pay is poor No bonus Micro managed

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DHL Response
6mo
Hello, Thank you for your review. It’s great to read that you appreciated the friendly staff and nice work environment. We understand your concerns regarding compensation and bonuses. At DHL, we strive to offer a comprehensive package that includes competitive pay and a range of benefits. Additionally, we place a strong emphasis on professional development, offering training programs, mentorship opportunities, and clear career advancement paths. We believe these initiatives contribute significantly to long-term growth and job satisfaction. We are sorry to learn that you felt micromanaged during your time with us. While we aim to provide support and guidance, we also recognize the importance of autonomy and independence in the workplace. There is always room for improvement, and your feedback is invaluable. We will share your comments with the relevant teams to help us continue improving. We wish you all the best in your professional and personal future. Your DHL Team
3.0
Jan 28, 2025

Good place

Recommend
CEO approval
Business Outlook

Pros

They were accommodating and allowed flexible working hours. Great people on the team to work with. I felt they tried to encourage and motivate us to move up in the business.

Cons

Direct manager reporting to I felt wasn’t very nice

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DHL Response
1y
Dear Colleague, It’s great to see your input! Thank you so much for your positive comments. We're happy to read that you enjoy your work and consider the company a great place to be. Advancement opportunities and growth are a natural result of our expanding business and development-focused mindset. We’re glad to see you’ve embraced this! We value strong relationships between employees and their direct reports, and we are committed to continuous improvement. We encourage all employees to share thoughtful feedback with their managers, as direct, open, and honest communication is key to making meaningful, lasting changes. Thank you for your ongoing efforts and dedication. Your DHL Team
Viewing 1 - 3 of 3,348 Reviews

Glassdoor has 6,457 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.