Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (728) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (229) , Software Engineer (179) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 639 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 593 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 519 reviews)); "Great colleagues and a company that strives to keep the satisfaction of employees" ((in 509 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 365 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 486 reviews)); "Bad managers are very bad" ((in 254 reviews)); "Lack of company vision and poor leadership" ((in 102 reviews)); "No career opportunities in Zagreb" ((in 66 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 62 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

Booking.com reviews

4.1

80% would recommend to a friend

(18 total reviews)

Glenn Fogel

70% approve of CEO

67% positive business outlook

Ratings by demographic groups

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Reviews by job title

18 reviews

Reviews about "Compensation"

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2.0

Oct 30, 2024

Salary

Account manager

Recommend

CEO approval

Business Outlook

Pros

The pay was low for salary

Cons

Good is they have many benefits

Booking.com Response

1y

Thank you for your review. While we appreciate your positive remark regarding the benefits offered, it is unfortunate to hear that the salary offered is not up to your expectations. Please know we are frequently reviewing our compensation policy to be in line with market practices and we are doing our best to identify potential impactful changes in our Compensation and Benefits packages, as to support our people better. We recommend you schedule a meeting with HR to discuss this topic further. Wishing you all the best with your career. The Booking.com team

5.0

Jan 25, 2024

GREAT PLACE TO WORK

Account manager

Recommend

CEO approval

Business Outlook

Pros

Perfect environment and great team culture

Cons

the salary is not so good compared with other OTA

Booking.com Response

2y

Hi, thank you for taking the time to write your review. It makes us proud to hear that you had such a great experience as an Account Manager in Palermo. This tells us that we are on the right track in offering a great workplace environment and culture within the teams. Your feedback regarding the compensation is also important to us. Thanks again for sharing your thoughts with us. Good luck with your next career move. The Booking.com team

4.0

Feb 7, 2023

Good place to work if above entry level positions

Outbound executive

Recommend

CEO approval

Business Outlook

Pros

Flexibility and praised individuality, company culture and values, no stressful environment. Quarterly bonus system.

Cons

Little growth or career advancement opportunities, salary for this position below average, repetition of tasks, little benefits.

Viewing 1 - 3 of 18 Reviews

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GREAT PLACE TO WORK

Good place to work if above entry level positions

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