American Express reviews

4.1

81% would recommend to a friend

(18,590 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,590 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Sep 17, 2019

SME

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, huge amounts of learning and progression.

Cons

Nothing bad to report

5.0
Sep 3, 2015

Excellent company which cares for people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work-life balance career growth on the job training cool work in machine learning good mentors

Cons

less focus on understanding how our work is getting impacted on the floor. Lot of models without figuring how these models influence the world

3.0
Mar 29, 2025

Okay

Recommend
CEO approval
Business Outlook

Pros

Training structure is good, opportunities available.

Cons

Very little oversight of how middle managers treat their staff.

Viewing 1 - 3 of 18,590 Reviews

Glassdoor has 21,941 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.