Accenture reviews

3.7

72% would recommend to a friend

(177,190 total reviews)
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Julie Sweet

72% approve of CEO

61% positive business outlook

Accenture has an employee rating of 3.7 out of 5 stars, based on 177,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accenture employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.5 stars).

Reviews by job title

177K reviews
1.0
Jan 30, 2020
Recommend
CEO approval
Business Outlook

Pros

No pro's. Only thing I can think of is the life lesson that employees deserve better. AVOID

Cons

All cons. Toxic people who keep getting promoted, promoting their friends so they place is overall run by under qualified, unprofessional, gossiping, bullies. I've never had such a terrible/toxic job and hope to never have one like it again. Ops managers with no previous Ops experience (and you can definitely tell), TL's who refuse to do shift work like the agents (24 hour project), but then bully agents for not coming in after months of night shifts without a weekend off in nearly a year - morning shifts and weekends off are kept for the favourites. You're only promoted if you're open to going on nights out with said TL and gossiping/talking down about every agent on the floor. Call people terrible terrible names behind their backs and then are nice/passive aggressive to their faces. Senior QA position created and given to someone who had several complaints about them bullying to wellness coaches who have zero say to management/HR. Anyone who has left this job is scarred by the people - not the job itself... AVOID it's so hard to get out of the job once you're in there too!

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Accenture Response
6y
Thank you for your review. We’re disappointed to learn about your experience. Please note that we absolutely do not tolerate any bullying or retaliation of any kind. Please reach out to your HR contact so that we can investigate this further.
1.0
May 21, 2018
Recommend
CEO approval
Business Outlook

Pros

My team is lovely - but that was sheer luck. You can't know who you'll be working with from the outset.

Cons

- Who will you be working for? You will be interviewed by an Accenture staff member but they will not tell you that you will be working for them through Hays. You will find out once you're given your contract. - You're going to be regarded and treated as a 'resource', rather than an actual human being. While this might be common HR speak, it is dehumanizing. As your humanity is stripped away, you will feel more and more like an office drone - management is solely concerned with billable hours and 'metrics', rather than with the quality of the work you do. It's bums on seat, regardless of whether you have work to do or not. You're going to be sitting in your seat for 8 hours a day, toilet breaks are counted towards your 60 minute break a day. The work is mind-numbingly boring. You will be told that you have to reach an arbitrary target and work faster and faster for no other reason than to make management look good. Staff morale is low - no sick leave, healthcare or pension plan. If you're sick, you will not get paid, so people come to work sick (to an open plan office) and likely pass their illness on to other members of staff. - Salary: depending on what language you speak, you may not make as much as your co-workers even though you do the same work. A Sunday Times article from this year (2018) suggests that some employees make less than the living wage (approx. E11 per hour or E23,000 per year, before tax). You're told not to discuss your salary with your co-workers so that they won't find out if you're being paid more than them. - It is unlikely that you will use any of your previous experience, skills and knowledge. You're not paid to think (much) but to do as you're told. It's like a kindergarten for adults rather than a professional environment. You might not notice any of the points above straight away and you may well disagree with me but so far, this has been one of my worst job experiences ever.

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