Customer Service applicants have rated the interview process at eBay with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 43.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 1 day to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at eBay overall takes an average of 26 days.
Common stages of the interview process at eBay as a Customer Service according to 4 Glassdoor interviews include:
Presentation: 33%
Phone interview: 33%
Other: 33%
Here are the most commonly searched roles for interview reports -
Was interviewed for a customer service position. Interview was nice and straightforward, understandable questions and a pleasant experience. Interviewer was knowledgeable and directed the interview well. I was not selected
Interview questions [1]
Question 1
Asked about relevant experience in customer service
First you must pass a round of tasks including maths, English and computer knowledge as well as a typing speed quiz, then a video interview, then a face to face interview (over zoom)
I applied online. The process took 1 week. I interviewed at eBay (Dublin, Dublin) in Sep 2023
Interview
Great experience. There was a test task, then an interview where you record video answers, and then a live interview. Everyone is very welcoming and friendly. Special thanks to the recruiter.
Interview questions [1]
Question 1
STAR about targets, difficult situations, flexibility.