Customer Success Manager applicants have rated the interview process at Workday with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.6% positive. This is according to Glassdoor user ratings.
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I applied online. The process took 4 weeks. I interviewed at Workday in Sep 2024
Interview
Starting with recruiter, then hiring Manager, then one Team member, finally: A Panel Interview with a case study to prepare. After that you will Receiver the final offer from Workday. Fair Process that takes some time but gives you the Chance to get to Know the Company and team.
I applied online. The process took 4 weeks. I interviewed at Workday (Austin, TX) in Aug 2024
Interview
I has 5 interviews with Workday and while I ultimately did not get the position, the interview process was very well crafted. I understood the topics that would be covered in each phase which made it immensely helpful to prepare!
Interview questions [1]
Question 1
The different topics that were covered were as follows: Problem solving, trust building, coaching and mentoring, and motivation.
We aim to make the interview process both positive and informative, ensuring both you and our interviewers have the necessary insights to make a confident employment decision. Regardless of the result, we're pleased you had a positive experience and had the chance to meet some of our wonderful Workmates.
I applied online. The process took 8 weeks. I interviewed at Workday
Interview
The interview process was drawn out and much too long. I participated in 4 rounds of interviews over the course of 6 weeks. Everyone was generally nice but the effort that you put into the final round presentation prompt is extremely time consuming an didn't seem acknowledged. Not to mention, there was a full 10 days that passed between my final round interview and the official decision, with no updates on timeline in between - just crickets for 10 days. Once I was informed that I was not selected for the position, I asked for feedback yet received no response from the recruiter, even after a second follow up attempt. This was a bit disappointing given the time and effort I put into their process; but moving on as it wasn't meant to be!
Interview questions [1]
Question 1
Describe a situation where you had to de-escalate an upset/difficult customer.
At Workday, we strive to offer every candidate an exceptional experience and deem a lack of communication unacceptable. We'd also welcome a follow-up with you if you're interested - please just email interview@workday.com
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