PepsiCo Custtomer Support Representative interview questions
based on 2 ratings - Updated Aug 1, 2025
Difficultinterview difficulty
Mixedinterview experience
How others got an interview
100%
Employee Referral
Employee Referral
Interview search
2 interviews
PepsiCo interviews FAQs
Candidates applying for Custtomer Support Representative roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at PepsiCo overall takes an average of 51 days.
Common stages of the interview process at PepsiCo as a Custtomer Support Representative according to 2 Glassdoor interviews include:
Phone interview: 50%
Skills test: 25%
Group panel interview: 25%
Here are the most commonly searched roles for interview reports -
First there was a call with recruiter then a video call with 2 managers. It was very competency based and focused on STAR method. Questions were asked by interviewers to delve deeper into each example provided.
Interview questions [1]
Question 1
Tell me about a time where you had to work with a group of people on a project
I applied through an employee referral. The process took 3 weeks. I interviewed at PepsiCo (Cork) in Mar 2024
Interview
Call came from recruiter which was a casual chat and then next step was with hiring manager and another manager. Interview with 2 managers was all based on STAR method.
Interview questions [1]
Question 1
Name a time where you demonstrated a creative solution / cost saving solution to a problem