Customer Service applicants have rated the interview process at Boots with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 80.8% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Boots as a Customer Service according to 5 Glassdoor interviews include:
One on one interview: 50%
Skills test: 50%
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Was asked several questions about proper experience, how I would handle certain issues and availability. Brought onto store floor and asked opinions on stock arrangement, how I may change things and favourite products
Interview questions [1]
Question 1
How would you recommend one of these products to a customer
I interviewed at Boots (Manchester City Centre, England)
Interview
You were provided with a couple sheets of paper that had some scenarios and behaviour-based questions. You were given some time to fill these in and then in the interview stage you discussed your answers.
Interview questions [1]
Question 1
Describe a time when you had to deal with a difference of opinion/ difficult customer.
yah was good didnt take long asked que and i answered she was friendly an nice quite place called backed in a week
yah was good didnt take long asked que and i answered she was friendly an nice quite place called backed in a week
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