Booking.com
Part of Booking Holdings
Engaged Employer
Booking.com Customer Service interview questions
Updated Nov 6, 2025Difficulty
Average
Experience
Mostly positive
How others got an interview
- 15%Employee ReferralEmployee Referral
- 12%OtherOther
- 6%RecruiterRecruiter
- 3%In PersonIn Person
Interview search
43 interviews
Booking.com interviews FAQs
- Customer Service applicants have rated the interview process at Booking.com with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 52.3% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Booking.com overall takes an average of 26 days.
- Common stages of the interview process at Booking.com as a Customer Service according to 1 Glassdoor interviews include:
One on one interview: 100%
Here are the most commonly searched roles for interview reports -
- Account Manager(724) ;
- Customer Service Representative(491) ;
- Customer Service Specialist(402) ;
- Customer Service Executive(265) ;
- Account Executive(228) ;
- Software Engineer(176) ;
- Customer Service(160) ;
- Credit Controller(117) ;
- Senior Account Manager(101) ;
- Customer Service Guest Specialist(100) ;
- Software Developer(92) ;
- Team Leader(92) ;
- Product Manager(70) ;
- Customer Service Agent(65) ;
- CSE(60) .