Big Bus Tours Customer Service Representative CSR interview questions
based on 5 ratings - Updated Apr 1, 2026
Easyinterview difficulty
Mostly negativeinterview experience
How others got an interview
80%
Applied online
Applied online
20%
Employee Referral
Employee Referral
Interview search
5 interviews
Big Bus Tours interviews FAQs
Customer Service Representative CSR applicants have rated the interview process at Big Bus Tours with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative CSR roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Big Bus Tours overall takes an average of 14 days.
Common stages of the interview process at Big Bus Tours as a Customer Service Representative CSR according to 1 Glassdoor interviews include:
One on one interview: 100%
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I applied online. I interviewed at Big Bus Tours in Mar 2026
Interview
The interview process was a pretty positive experience. Unfortunately, even after a phone screening and a face to face interview, they don't have the respect to follow up, they ghost you intead. Its a bad look for the company.
Interview questions [1]
Question 1
What is one thing you would tell a visitor to the city to see above all else
I applied online. The process took 1 week. I interviewed at Big Bus Tours in Mar 2025
Interview
Its a group meeting, some exercices will be given in front of everyone and some in small group. It's a casual interview you don't need to stress much about it.
Interview questions [1]
Question 1
The one thing they asked me is to sell a product in front of everyone, you have some time to prepare before by yourself and them you have to convaince the team you are able to sell the product you choose.
Interview with the manager to learn more about me and who I am and my level of english. No real questions about the skills in the work and no explanations of what I will be doing.